REFUND & CANCELLATION POLICY
Globe Axis, operated by MYS Trading, aims to provide clear and professional business consultation services.
1. Cancellation Before Work Begins
If a customer requests cancellation before consultation work has commenced, the request may be considered for a refund, subject to applicable payment processing charges and the specific terms stated in the quotation.
2. Cancellation After Work Begins
Once consultation work, research, analysis or preparation of deliverables has commenced, the fee may be non-refundable because resources and professional time have already been committed.
3. Completed Services
Fees are generally non-refundable once the agreed consultation service and deliverables have been completed or substantially delivered.
4. Scope Changes
Additional work requested outside the original agreed scope is not treated as a cancellation and may require a separate quotation.
5. Payment Processing
Where a refund is approved, applicable payment gateway or transaction charges may be deducted where permitted.
6. Refund & Cancellation Requests
A customer may request cancellation within 24 hours of submitting the consultation request, provided that consultation work, research, analysis or preparation of deliverables has not yet commenced.
If work has already commenced within the 24-hour period, the refund will be reviewed based on the work completed and resources already committed.
Refund requests should be submitted by email to globeaxis47@gmail.com, including the customer's name and quotation/service details.
7. Review of Requests
Each refund request will be reviewed according to the service status, agreed scope, quotation terms and applicable laws.
Business: MYS Trading
Brand: Globe Axis
Location: Humnabad, Karnataka, India